Privacy Policy
Last updated: August 2026
At CARLDROSS, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from carldross.store.
1. Information We Collect
- Personal identification: Name, email address, phone number, billing and shipping address
- Payment information: Processed securely via Shopify Payments — we do not store card data
- Device & browsing data: IP address, browser type, pages visited (via cookies)
- Order history: Products purchased, order values, and communication history
2. How We Use Your Information
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer service inquiries
- Improve our website and shopping experience
- Send marketing emails (only if you have opted in)
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data. We may share it with trusted third parties only as necessary:
- Shopify — our e-commerce platform
- Payment processors — to securely handle transactions
- Shipping carriers — to deliver your orders
- Email service providers — for transactional and marketing emails
4. Cookies
Our website uses cookies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
6. Your Rights
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at support@carldross.store.
7. Security
All transactions are encrypted using SSL technology. We take reasonable precautions to protect your information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
9. Contact Us
Questions? Email us at support@carldross.store.